ADULTLABS

FAQ.

USC18 & 2257 "You are the person displaying the images and therefore should have the documents. With every set we supply IDs and a model release.This information is for your security and must not ever be revealed to anyone other than the necessary authorities. You may list us as the holders of records should you wish, at tis address: Bowen Management LTD.,"The Century Tower" build., Office 713, Panama City, Republic of Panama, S.A."
Discounts

All discounts will be done as percentage added to your adultlabs wallet account that you can use to pay for the following orders.
* Additional percentage of your purchase will be added to your wallet acoount to pay for your following orders. For example if you order 4000$ you'll get 5% - 200$ to your wallet account.
Credit Card Expired or Declined

If you want to change CC in the Epoch system, pls contact Epoch on-line support here.
How to buy?

We have tried to make the ordering and buying process as simple as possible, but if you have any suggestions feel free to tell us.
1. REGISTER: if you have not already registered please do so.
2. LOGIN: self explanatory. Now the system knows who you are.
3. ADD CONTENT TO BASKET: When you have finished you can complete and pay for the order or leave it until later.
4. CHECKOUT: when you completed your shopping cart use the CHECKOUT button and follow the process. It's all automated and all the information is in the process.
5. FILL THE COMPANY INFO: Fill the company info and domain names for the license.
6. INVOICE: in the ordering process, you can print it out.
7. PAYMENT: by the following methods.
Credit Card, Wire Transfer, Paxum, ePayService, Web money, we proceed manually. ( to speed up th activation please send us the confirmation) Credit Card and Adultlabs Wallet  - real-time so you'll get order within few minutes.
8.CONFORMATION: Let us know about the payment method to speed up the activation (Credit Card, Paxum, Wire Transfer, ePayService, Web money)
9. DELIVERY OF CONTENT. You can download from your FTP account. More info in the downloads section.
When can I start using the content on my site? As soon as you place your order, pay and download your zip file, you can start using the content on your site.
How long is my license agreement valid for? The license agreement is valid for life. The price you pay is a one time fee for a lifetime license for all your adult site(s).
WALLET

Your Account on AdultLabs. You can use funds from you adultlabs wallet account to pay for the content.
Payment We accept all major Credit Card, Wire Transfer, Paxum, ePayService, Web money the information you need for them is in the invoice when you complete the order.
License
Delivery

You can download your purchase in .zip files from our server FTP connection after order activation. License will be sent via regular mail automatically(or you can download it from our site). If you have any problems or questions, don't hesitate to contact us:
email: support@adultlabs.com
Skype: support@adultlabs.com
FTP Download All information about FTP download in the downloads section. You need to use FTP Download software that understand symlinks.
I get an error when I try to open my ZIP file? Most of the time this occurs if the download timed out during the transfer. Just donwload the zip file again, that should fix the problem. We test each zip file ourselves to make sure that they are all working properly.
Do I have to send you back a copy of the license? No, after your order is placed and you have downloaded your content, you will be prompted to fill out the license agreement online. Once it is filled, you will get a copy with your certification number. We will automatically have a copy of your certified license in our records. Make sure you keep your certification number handy when you want to change any of the information provided on the license.
I received an error after my credit card was approved? If you get an error after placing your order, simply send an e-mail to support@adultlabs.com. We will fix the error and make sure you get exactly what you ordered without delay.
How many domains can I use your content on? You can use it on ten domains. If you'll have more domain names in the future pls send us and we add it to the license.
Will my credit card be re-billed? No, all our pictures and video clips are only charged once. You will never be rebilled.
I need to make a change in my license agreement? Not a problem, send over an e-mail with the changes you would like to make. Please make sure to include your order number, name, e-mail address and titles that you have licensed.
Content

PHOTO: original size with minimal compression. (you will be able to see the resolution for each set in the set stat box)

HDVIDEO: All new video included

RAW VIDEO: 1920 x 1080 MPEG2 35000 kbps and

WMV: 1920 x 1080 10000 kbps (you will be able to see resolution and bitrate for each set in the set stat box)

SCREENSHOTS: 1920 x 1080 JPG
Guarantee Choosing the right sets for your site is difficult from a few samples and thumbs. But if when you receive a set you are dissatisfied with it email us and we will replace it.
Forgot password Just follow this link.
Can I offer your content as promo to my affiliates? Yes. Check the Promo, FHG, Affiliates, Paysites membership area. (this license price is 2x times of the site price)
Is this content sold only on your site? Yes, we shoot ourselves and it can't be found on any other site
How often do you update the site with new content? We do it on a weekly basis.
Can I use the pictures for logos and banners? Yes, there is no extra charge. You can use them for anything you like as long as they are viewed from your website. You can't however, resell, trade or distribute them.
Can I use pictures on more than one website? Yes. Each license is valid for 10 domains, as long as they are owned and operated by the licensee. You must provide the name of one domain on the license agreement for our records.
Further questions and suggestions

If you have any more queries or suggestions regarding our site or content please contact us:

email: support@adultlabs.com
Skype: support@adultlabs.com